Insurance Industry: Literacy is Still a Challenge in the Pandemic Period

Head of the OJK Regional 6 Consumer Education and Protection Section Sulampua Bondan Kusuma said literacy is a classic problem that needs to be solved in order to increase insurance inclusion at this time.
"This literacy issue is still a classic challenge for all of us, even though the benefits of this insurance should be as protection that can be adjusted to the needs, abilities and purchasing power of the people," he said in a Virtual Discussion. On the other hand, the use of life insurance products was also greatly affected by the impact of the pandemic as reflected in the industry's performance which was corrected in several indicators. The performance of the life insurance industry last year recorded a slowdown in performance due to economic pressures during the Covid-19 pandemic. Performance improvement is estimated to occur this year, accompanied by economic recovery and attractive literacy steps taken together. Based on data from the Indonesian Life Insurance Association (AAJI), the acquisition of industrial premiums per quarter I/2021 reached IDR 57.45 trillion or grew 28.5% compared to the previous IDR 44.72 trillion. (Business 10/6). AXA Mandiri Chief Communications Officer Atria Rai said that a series of insurance benefits literacy education was carried out by the company continuously, especially during this pandemic. “This pandemic has really affected all sectors, including life insurance. But then, the changes created from this pandemic will of course be used to improve the performance and utilization of our products," he said.

|•SOURCE•| Image :WIRE 19 |

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